The Blog
Thoughts on how AI and digital communications technology are reshaping our lives and societies.
How AI Will Kill CRM
How personal AI will redefine customer relationships, leading to a radical overhaul of march stacks.
Social Media is running riot
The dilemma between the free flow of disinformation and censoring it, is a result of the architecture of today’s internet.
Whose AI will cast your vote?
Disinformation is becoming supercharged by AI and threatens democratic processes - this "influence machine" is big business for some murky actors.
Cognitive carnage
Is the lack of recognition of cognitive diversity leads poorly designed services and people struggling to understand their finances, or health advice, and voting for politicians with fantastical economic policies?
